TERMS & CONDITIONS

Welcome to the Hakiemie Rug Gallery web site Terms and Conditions for use. These terms and conditions apply to the use of this website at www.hakiemieruggallery.com By accessing this web site and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. If you do not accept these terms, please do not use this website.

THIS WEBSITE IS OPERATED BY

Hakiemie Rugs Limited (Registered in England and Wales)

Registered Office:

Ariana Acountants

12 Jenner Avenue

London

W3 6EQ

Company Registration Number: 08169433

VAT Registration Number: GB333723612

Trading Address:

HAKIEMIE RUG GALLERY

130 Oatlands Drive

KT13 9HL Weybridge

Email: Please complete the contact form.

Tel: 07450 208 261

1. INTRODUCTION

1.1 You will be able to access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this web site from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this web site. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this web site.

2. ORDERING FROM US

2.1 You are deemed to place an order with us by ordering via our on-line checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we despatch the order. We will send you a despatch confirmation by email. When we despatch the order, the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order:

Where goods are not available;

Where we cannot obtain authorisation for your payment;

If there has been a pricing or product description error; or

If you do not meet any eligibility criteria set out in our terms and conditions.

If your order value is equivalent to €10,000 or more and we are unable to successfully complete the required checks on you and clear your under the Anti-Money-Laundering regulations.

For any other reason at our sole discretion.

3. PRICING

3.1 All prices are include VAT and shipping

3.2 Where we don't charge separately for packing, carriage and insurance and other relevant,

4. CANCELLATION & RETURNS POLICY

4.1 If you wish to cancel your order:

You can notify us by email by completing the contact form before we have dispatched the goods to you; or

Where goods have already been despatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2 You can return goods you have ordered from us for any reason provided that you notify us in writing within 14 working days of delivery (beginning with the day following delivery of your order) for a full refund or exchange. The costs of returning goods to us shall be borne by you.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange as required.

4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances:

In the event that the product has been used or is not returned in the exact condition in which it was supplied

To any products that we have made or customised specifically for you

The provisions of this clause 4.4 does not affect your statutory rights.

4.5 Whilst every effort is made to ensure that goods are accurately represented on our site, we make no guarantees about the accuracy of any photographic representations used.